Marketing Intelligence Processes Definitions
The market & competitive intelligence process integrates procedures and developments of a whole construct of important elements. Business intelligence requirements lead the intelligence value chain all the way to refining procedures after all elements have been deployed.
At this section we lead through a series of elements and processes needed in the intelligence function. This top level overview serves as an introduction to newcomers to the market & competitive intelligence operation or as a refresher to intelligence professionals.
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Intelligence Function Elements
In order to implement and run a professional intelligence operation there are various elements that need to be established and entertained. If one of the elements or any support for either of them breaks away, is under-funded or otherwise neglected, the entire market intelligence effort might be at risk.
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Competitive Intelligence Requirements
Intelligence requirements by marketing & sales folks and management should always be at the beginning and the center of attention when building, upgrading or adjusting an intelligence service or system. The very success of any intelligence production and delivery is based on these needs and their
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The 4 A’s of Internal Promotion
Promoting the market & competitive intelligence function internally has to be an ongoing effort, well orchestrated within the communications mix and the overall intelligence operation developments and evolution.
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Information Dissemination, Intelligence Technology
Technology used for intelligence gathering, indexing, structuring and dissemination adds reliability, productivity in intelligence deployment and efficiency in use. Simplicity and ease of use for the intelligence technology user support acceptance and increase user numbers steadily.
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Intelligence Process Planning
Any information flow and data transfer needs well designed and thoroughly established processes both system-wise and for individuals to work along well defined operational boundaries. Efficiency and reliability are of the essence for business intelligence processes to work properly and sustainable.
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Internal Intelligence Network
Internal interfacing, support and progress can not only be driven by a centralized intelligence unit. Regardless where the intelligence function is located organizationally, real intelligence users such as market researchers and business analysts are best suited to carry the responsibility and the joy and success to establish and maintain a professional market & competitive intelligence operation.
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Intelligence Product Development
Data and information are no intelligence yet only by the fact of their sheer existence. In order for intelligence to establish and provide profound and sustained value for an organization it needs to be easily digestible, timely and actionable.
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External Intelligence Network
Market & competitive intelligence consists to the largest part of external input coming from sources like business wires, newsletters, conference papers, press releases, trade magazines, market studies or industry reports.
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Production of Intelligence Content
Intelligence production takes care of the last step prior to value extraction from market & competitive intelligence, after data and information became available and market intelligence requirements are recognized, intelligence products are developed to meet intelligence needs of management and other decision makers.
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Refining Intelligence Procedures
Once a market & competitive intelligence operation is functional and delivers desired business value to the target audience, both processes and operation of the intelligence unit need to set into a cycle of constant challenge and improvement.

